If you are experiencing difficulty logging in, please try to clear the cache and change the security level of a zone for your computer.

From [ Internet Options ], you can clear the cache and change the security level.

Follow these steps to raise or lower the threshold of security for any zone—for example, you might want to raise the security setting of your Trusted sites to medium-low.

1. On the Internet Explorer 6 Tools menu, click Internet Options.
2. Click the Security tab, and then click the zone for which you want to change the security level.
3. Drag the slider to set the security level to High, Medium, Medium-low, or Low. Internet Explorer 6 describes each option to help you decide which level to choose, asking for confirmation when you loosen its restrictions.
4. When you're finished, click OK.

All those files stored in your cache take up space, so from time to time, you may want to clear out the files stored in your cache to free up some space on your computer.

To clear your cache:

1. On the Internet Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
3. Click OK, and then click OK again.

If the [ Check for server certificate revocation (requires restart) ] is ON in the Advanced tab of the Internet Options, authentication may not be done, so please confirm.

1. From the menu bar, click on [ Tools ].
2. Click the [ Internet Options ].
3. The [ Internet Options ] window will be displayed. Click the [ Advanced ] tab.
4. The [ Advanced ] items will be displayed. If a check is placed on the [ Check for server certificate revocation (requires restart) ], please uncheck the item.
5. Click the [ Apply ] button.
6. Restart and reconfirm if access is possible.

Comment: If there is a check on the [ Check for server certificate revocation (requires restart) ] item, there is a high possibility that the services may not be viewed.

If you use security software, such as Norton AntiVirus, login may NOT be possible. The FIREWALL setting should be turned OFF if you are using Norton Virus Checker.

DTI SERVICES is not responsible for any changes with any settings which a user has made. Any changes done by the user, including the changes mentioned by us, are solely under the responsibility of the user. Please change at your own risk.

Network access

The network administrator may have set restrictions on contents which charge fees. If you are using a provider, the same problem may occur. Therefore, please check with your provider.

Proxy settings

A login connection may not be possible due to certain provider settings. Please check the proxy setup.

If you need support for reconfiguring your computer to the previous settings for the above topics or setting to default settings, please contact the customer support center for your computer and / or software. Also, please contact your internet service provider for further support, if needed.

For detail about internet opiton, please refer to the page below.

Headings for heighten the security level

1. [ security ] of [ internet option ] tab
2. [ privacy ] of [ internet option ] tab
3. [ advanced ] of [ internet option ] tab

For troubleshoot script errors, please refer to the support of Microsoft

1. How to troubleshoot script errors in Internet Explorer 6
2. Unable to Connect to Web Sites After Receiving Security Alert Messages
3. Internet Explorer 6 SP1 may stop responding when you try to connect to a secure Web site

Any configurations for protecting your identity is not technically supported by our customer support center. Please refer to web sites in regards to this topic.

Comment: Any information listed in these web sites are not guaranteed by our customer support center.