Please use the username
and password retrieval form. Enter the email address you signed up with. We
will send your username and password to that email address.
Please submit a
trouble ticket through our TTS system with your order number. If you don't have
the information, please contact customer service center and have the credit card
number that was billed available.
Although the words are slightly
different, their meanings are the same. It is the name or code used when registered
users login. The purpose is to prevent other users from logging in using someone
else's account.
Please contact
your site Webmaster or IT customer support for further details. DTI SERVICES only
handles customer support inquires related to billing problems.
Why didn't anyone answer when
I phone DTI's customer support?
DTI SERVICES is located in Los Angeles,
California, USA. There maybe a time difference between our Pacific Standard Time
and your local time.
DTI SERVICES Customer Support Business Hours (Pacific Standard Time USA)
7:00am to 4:00pm Sunday and Monday
5:00am to 4:00pm Tuesday thru Friday
5:00am to 2:00pm Saturday
Phone: 213-670-1101 (Japanese)
Phone: 213-670-1102 (English)
Any shipping inquiries regarding gift and dvd purchase
