PLEASE
SEE THE EXTENSIVE LIST OF SELF-HELP SOLUTIONS. |
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CREDIT
CARD BILLING |
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What
types of credit cards can I use for making a payment? |
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What
is the name that will appear on my monthly credit card bill?
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Can
a cash payment be made using a bank deposit transfer as a method of payment?
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Is
there any sales tax?
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When
will I receive the bill from my credit card company? |
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The
credit card billing page does not open or display.
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An
error message “Sorry, entry error. Please check the inputted value.” occurs when
I click the submit button for card billing and I am unable to register. |
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What
are “one-time charges” and “auto-charges”? |
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What types of credit cards can I use
for making a payment? |
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Visa
Card / Master Card / JCB / Diners Club Any one of the above card companies can
be used.
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What is the name that will appear on
my monthly credit card bill? |
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DTI
SERVICES, INC.

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Can a cash payment be made using a bank
deposit transfer as a method of payment? |
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Sorry,
currently we are not accepting bank transfers.

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Is
there any sales tax? |
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No
tax will be added to your bill.

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When will I receive the bill from my
credit card company? |
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It
depends on the card billing date with your particular credit card company. Please
contact your credit card company's customer support for further details.

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The credit card billing page does not
open or display. |
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Your
web browser must be set to 128-bit encryption. If you are using Internet Explorer
for Windows, follow these steps to check settings: Open Internet Explorer Go to
Menu bar and click [help] ? Select [About Internet Explorer] If Cipher Strength
is below 128-bit, please download the 128-bit encryption Internet Explorer from
the Microsoft web site. After completing download, please check Internet Explorer
Cipher Strength so that it is set to 128-bit.

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An error message “Sorry, entry error.
Please check the inputted value.” occurs when I click the submit button for card
billing and I am unable to register. |
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You
might have entered the wrong credit card number. Check your credit card number
carefully and try again please.
Other reason:

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What are “one-time charges” and “auto-charges”? |
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A
one-time charge is billed at the time of registration. The length of service will
be valid until the end of your contract. When the contract time expires, your
services will be terminated and no longer effective. You will only be billed ONCE.
An auto-charge, also known as a recurring charge, is a charge billed for a service
fee that will be automatically charged to your credit card each contract service
period.

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