What is the Trouble Ticketing System (TTS)?
At DTI SERVICES, our "customer comes first" policy is one we live by. In order to offer even better support, this trouble ticketing system was adopted. The system can be effectively utilized by customers that are requesting online help. The new system is an enhancement for our customer support response team. It will provide a faster and more accurate response, not to mention, allowing you the flexibility to check the status of your request.